COMPLAINT RESOLUTION HUB
At Columbia Basin College, we are committed to fostering a safe, inclusive, and supportive environment for all members of our community, including students, employees, and visitors. Understanding the importance of addressing concerns promptly and fairly, we provide tailored complaint processes to ensure your voice is heard and your concerns are addressed effectively.
This page offers an overview of the various complaint resolution procedures available to you. Whether you have a concern about academic matters, workplace issues, or campus experiences, you’ll find the resources and steps you need to navigate the process with confidence.
SBIT Report
Student Behavioral Intervention Team (SBIT)
Report any concerns of unusual and/or threatening behavior to SBIT including being
worried about a student’s well-being or erratic behavior.
509-542-4765 • SBIT@columbiabasin.edu
Safety & Security Report
Campus Security • V Building
Call security if you need help gaining access to a facility, unlocking or jumpstarting
your vehicle, if you want to be escorted to your vehicle because you feel unsafe
or to report suspicious activity.
Pasco 509-542-4819 (Ext: 7777) Richland 509-539-8167 (Ext: 4021) • campussecurity@columbiabasin.edu
Sexual Discrimination & Harassment Report
Title IX-Human Resources • A Building
Addresses student, staff and faculty concerns related to sexual discrimination and
harassment based on protected classes.
509-542-5504 (HR Main Line) • TitleIX@columbiabasin.edu
Student Complaint Report
Instruction • A Building
A student may express dissatisfaction with the performance or action of a faculty
or staff member that the student believes to be a violation of student rights under
WAC 132S-90-010 and/or is inconsistent with College policy.
509-543-1495 • Instruction@columbiabasin.edu